Woot operates within the one-deal-a-day business model. The company also does not provide customer support for the products it sells in case of issues, customers are advised to seek support either from the manufacturer or through the online user community on the Woot forums. This sales model means that defective products cannot be replaced, only refunded. However, post-acquisition from Amazon, if a product sells out fast enough (generally before Noon CT), a new product will be offered for sale. If a product sold out during its run, the next item would not appear until midnight, except during Woot-Off promotions. Originally, Woot offered one product per day until its stock of that item was sold out, or until the product was replaced at midnight Central Time with the next offering. Please help update this article to reflect recent events or newly available information.

If you look at their web site, you can see they've moved away from it. The reason given is: This section describes the Woot sales model as of 2013.

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